LUDLOW — Chief Paul Madera reports that the Ludlow Police and Fire Department’s phone answering system will be updated next week.
Beginning on Wednesday, Aug. 28, callers to the Ludlow Police Department’s business line, 413-583-8305, and the Fire Department’s business line, 413-583-8332, will reach an automated phone attendant instead of a live person. The automated attendant will then lead callers through a verbal directory of the department, and connect the caller to the individual he or she is looking to contact.
Rotary phones, however, will continue to default to a live person when calling either department’s business line. Neither department’s business phone number will change as a result of the upgrade.
Residents are reminded to always call 911 in the event of an emergency.
LUDLOW — Chief Paul Madera would like to notify residents and drivers about a traffic advisory at the intersection of Center Street (Route 21) and Chapin Street.
On Sunday, there was a malfunction at the intersection that caused the traffic lights to stop working properly. The Ludlow Public Works Department responded to attempt to fix the issue, but were unable to do so.
An outside agency will be brought in on Monday to fix the issue.
In the meantime, all lights at the intersection will be flashing red and the intersection will be a four-way stop until the issue is resolved.
Drivers at the intersection and in the immediate area are asked to proceed with caution. Commuters on Monday morning may want to seek alternate routes as there will be traffic delays expected in the area.
Notification will be made once the lights are fully functioning and back to normal.
Chief Madera would like to thank residents for their patience in advance while the issue is being resolved.