Ludlow Police Department

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Central Dispatch

Sergeant Brian Shameklis | (413) 583-8305 ext.2225

The Ludlow Police Department’s public safety dispatchers are responsible for receiving and processing 911 emergency calls and requesting police, fire, and medical response. Dispatchers determine the nature, seriousness, and location of the emergency, set priorities, and dispatch police, fire, ambulance, or other emergency units as necessary and in accordance with established procedures. Ludlow Police dispatchers are also Emergency Medical Dispatch (E.M.D) certified and will provide pre-arrival instructions and care for all medical emergency-related calls. These instructions may include but are not limited to C.P.R., the Heimlich maneuver, and basic care and first-aid.

Public safety dispatchers monitor and operate a variety of communications equipment, including the emergency 911 system, radio consoles, computer systems, surveillance monitors, and business telephones in this 24-hour facility.

We maintain contact with all units on assignment, maintain the current status and location of police, fire, and other emergency units, monitor surrounding regional, county, state, and federal agencies, and enter, update, and retrieve information from a variety of computer systems, including state and national criminal justice systems.

Dispatchers also continuously communicate with field officers requesting information regarding vehicle registration, driving records, criminal history, and warrants and then relay this data to the officer. Other duties include taking routine non-emergency business calls and telephone calls from other law enforcement agencies requesting or providing assistance and maintaining files, books, logs, and criminal records. They also assist walk-in customers with a variety of requests regarding public safety issues. Dispatchers routinely enter all Restraining Orders issued through the court system and any Emergency Restraining Orders issued by an on-call judge.

Do Not Abuse 911

If you dialed 911 in error DO NOT hang up the telephone. Explain to the 9-1-1 dispatcher that you dialed by mistake and there is no emergency. A dispatcher will call you back if you hang up and verify if there is an emergency. If you fail to answer your telephone, a police officer will be dispatched to check on your status to verify no emergency exists.

Please do not abuse 911, it may just be your life that needs saving.

Contact Information (24/7)

Non-Emergency
(413) 583-8305 Ext. 0

EMERGENCY
911

Commend a Ludlow Police Officer

If one of our Ludlow police officers or the department as a whole has delivered exceptional services and exceeded expectations, we would love to hear from you. Our officers are proud to serve the community, and positive feedback is a great way for them to recognize the impact they're having on the lives of the citizens of Ludlow.

Ludlow PD News

  • Ludlow Police Share Hot Weather Safety Tips Amid Heat Wave June 23, 2025
  • Ludlow Police Officers Matthew Dent and Oguzhan Karaaslan Honored with MADD Massachusetts OUI Excellence Award June 12, 2025
  • Ludlow Police Department Commemorates National Police Week May 14, 2025
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Chief’s Message

On behalf of the Ludlow, Massachusetts Police Department, I welcome your interest in our department. I am honored to lead what I consider to be the finest group of police department personnel that I have ever known. The men and women employed as my colleagues are committed to providing quality police services to our citizens and to those who visit and work in our community.

 

Our goal is to prevent and control crime to make our community a safe and enjoyable place to live. We accomplish this goal through a proactive community problem-solving approach and encourage your involvement to assist us in this endeavor.

It is my personal goal to see that our police officers are trained to the greatest degree possible to ensure that the highest ethical standards of integrity are met and that the members of the public that we serve are dealt with in a respectful manner, which treats them with fairness and dignity in a consistent and equitable exercise of police powers and discretion.

Our partnership with the citizens of Ludlow and those visiting our town is very important to us. Our police department operates under the philosophy that it is preferable to prevent crime through proactive policing with a vigilance towards protecting our community. Ludlow has a high quality of life and a comparatively low crime rate that is enjoyed by our citizens and visitors. The staff at the Ludlow Police Department will work tirelessly to ensure this status.

As you navigate around our website, look at the services we offer, enjoy our news and gallery, and please feel free to send us your comments, let us know how we may better serve you.

Sincerely,
Daniel J. Valadas
Chief of Police

 

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Contact Us

Address
612 Chapin Street
Ludlow, MA 01056

Phone
Emergency: 911
Police Business: 413-583-8305

Confidential Tip Hotline:
413-583-8305 ext. 2207

Media Inquiries:
413-583-8305 ext. 2214 or the Duty Supervisor

Fax: 413-583-8283

 

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